HOW QUICKLY WILL MY ORDER SHIP?
Orders typically ship within 1-2 business days.
HOW CAN I TRACK MY ORDER?
As soon as your order ships, you will receive either a text or email with the tracking information. For any concerns about an order, please email us at hello@whiskerslaces.com
WHAT IS THE RETURN POLICY?
We have a 90-day return policy and will take returns/exchanges for any reason. If you want to make a return/exchange outside of the 90-day window please email us at hello@whiskerslaces.com If you have any other issues at all, please email us and we will do our absolute best to make it right! To initiate a return/exchange, please visit our Return Portal.
ARE THEY SOLD AS A PAIR?
Yes, each order comes with a pair of laces. Selling just one lace would be plain cruel!
DO YOU OFFER FREE SHIPPING?
We offer free USPS First Class shipping on domestic orders over $25.
WHERE DOES MY ORDER SHIP FROM?
All orders are shipped from our headquarters in Delray Beach, FL
DO YOU SHIP INTERNATIONALLY?
Yes, we will ship anywhere you'd like!
CAN I MAKE A CHANGE TO MY ORDER?
There is a window after placing the order that we may be able to change or cancel the order. Please email hello@whiskerslaces.com and we will do our best to make the changes before your order is shipped.
HOW CAN I SUBMIT A MEDIA INQUIRY?
For media inquiries, please email press@whiskerslaces.com.
HOW DO I BECOME A WHISKERS VENDOR?
Looking to become a Whiskers vendor? Please send the following information about your store to wholesale@whiskerslaces.com, and we will get back to you ASAP. - Name of store - Location (city & address) - Brief store description - Contact Info
WHAT ARE YOUR LACES MADE OF?
Our laces are made of a strong poly/nylon weave. We decided to move away from your standard cotton lace, as we found them to be less durable and more susceptible to fraying.
WHAT DO I DO WITH THE SPOOL?
We found laces to be a lot like socks. If you throw them in a drawer, you're bound to lose one. So, we wanted to include an easy storage solution for you to wrap your laces around, hence the spool.
HOW DO I KNOW WHAT GOLF LENGTH I NEED?
Our golf laces come in two lengths. The longer length (45" men's & 37" women's) is meant for sneaker style athletic golf shoes (think Nike, Adidas & Puma style shoes). The shorter length (33" men's & 30" women's) is meant for the classic style golf shoes (think traditional FootJoy). If you happen to choose the wrong length, we will happily exchange for another pair!
